If you feel that your site was not up the guaranteed 99.5% during a given month, please submit a trouble ticket stating your situation and we will review this with you, and credit your account accordingly.
Further information regarding the Uptime Guarantee can be found on our terms of service located here: https://tos.hostrocket.com/ [Section 7]
As per our terms of service, cancellation requests must be submitted through the client area or...
No, HostRocket does not accept PayPal.
All hosting accounts are renewed automatically on the anniversary date of your account, unless...
There are no hidden fees with HostRocket. Fees are listed on our hosting plans page, and the only...
To update your billing information, you would login to your client...
