99.5% Uptime Guarantee

If you feel that your site was not up the guaranteed 99.5% during a given month, please submit a trouble ticket stating your situation and we will review this with you, and credit your account accordingly.

Further information regarding the Uptime Guarantee can be found on our terms of service located here: https://tos.hostrocket.com/ [Section 7]

 

  • 0 Пользователи нашли это полезным
Помог ли вам данный ответ?

Связанные статьи

Cancelling Your Account

As per our terms of service, cancellation requests must be submitted through the client area or...

Does HostRocket have a reseller plan?

While we no longer offer shared-hosting reseller accounts, we do have a reseller VPS hosting...

Why Was I Billed X Dollars?

The HostRocket webhosting pricing is detailed out at:http://www.hostrocket.com/webhosting.htmlThe...

Are there any hidden fees?

There are no hidden fees with HostRocket. Fees are listed on our hosting plans page, and the only...

Does HostRocket accept PayPal?

No, HostRocket does not accept PayPal.