Unable to access WHM, receiving HTTP error 401.

WHM access has been locked down by IP for security purposes.

You can whitelist your IP for WHM by following the steps below:

Login into the HostRocket client area:

https://support.hostrocket.com/clientarea.php

Once in there, navigate to Services > My Services > Manage Product

From there Select the "WHM Whitelisted IP" option in the Quick Shortcuts section on the page.

From that page, you can whitelist IP addresses. If you use the "Use My Current IP Address" option it will automatically fill in the IP you are currently connecting from. Once the IP is filled in select the "Update Whitelisted IP" button.

Was this answer helpful?

 Print this Article

Also Read

How do I recover a forgotten client area password?

You can access your client area at the following link:...

How do I access my account if I no longer use the email address on file or email address belongs to someone else?

As per our terms of service, all customers are responsible for ensuring that their contact...

WordPress Resources

Getting StartedWordPress Codex - New To WordPress - Where to StartWordPress Codex - First Steps...

How can I get a free SSL certificate for my site?

Since cPanel released their AutoSSL feature (which generates free SSL certificates through...

Can I change my main domain name?

If you would like to change the domain associated with the hosting package that is possible but...