What should I do if there is a dispute about the ownership of the account?

Disputes over the ownership of accounts may sometimes arise between or among multiple persons, such as between a business owner and a web developer; reseller and their client; or several business partners. HostRocket is not responsible for arbitrating disputes in account ownership.

It is the responsibility of the customer/disputing parties to come to a resolution on the ultimate ownership of the account and inform HostRocket clearly of the agreed upon outcome.

For further information, please refer to section 3, 'Account Ownership Disputes' of our Account Access and Ownership Policy.

  • login, account access, verification, ownership, dispute
  • 0 Users Found This Useful
Was this answer helpful?

Related Articles

How do I verify my account?

To verify any changes to the account, the following will be accepted: The 5 digit support pin...

How do I recover a forgotten client area password?

You can access your client area at the following link:...

Can I change my main domain name?

If you would like to change the domain associated with the hosting package that is possible but...

Using PHP 5.3 or Prior

While our shared servers do allow for the selection of multiple PHP versions, we highly recommend...

How do I contact the HostRocket support team if I need help?

Members of the HostRocket support team are on duty 24/7 to assist you with any problems you may...