Alternatively, you may send in a ticket requesting the generation of a CSR. In this support ticket please include all of the following information regarding the web site needing the CSR:
Email Address to send to:
Desired Secure URL (your domain name):
Country (2 letter abbreviation):
State (full name):
Password (Alpha-numeric. No special characters):
The support pin from the top left corner of your client area (https://support.hostrocket.com/clientarea.php) for account verification:
Important Things To Note
- As far as the 'Desired Secure URL', when accessing a SSL protected site the domain name/host name entered into one's browser must match the domain the SSL cert is setup for exactly or a security warning will appear. If the cert is made out to 'yourdomain.com' one would have to access the site via the secure URL https://yourdomain.com in order to avoid any security warnings. Users accessing via https://www.yourdomain.com would receive a pop up alert warning that the domain does not match the certificate. The exception to this would be a certificate for www.yourdomain.com, which would function for both https://yourdomain.com and https://www.yourdomain.com.
- A dedicated IP address may be required in order to have a private SSL cert installed. This is dependant upon SNI support on the server. SNI (https://en.wikipedia.org/wiki/Server_Name_Indication) is what allows SSL certificates to be installed on shared IP addresess. If the account isn't already setup on a dedicated IP, and your server does not support SNI, a dedicated IP address would be availible at an additional $2/month.
- Customers can either order a SSL certificate through us or have us generate a CSR which they can take to the certificate vendor of their choosing. We have GeoTrust RapidSSL certificates avalilable for the discounted price of $99, covering two years.
For further information:
Please refer to the cPanel documentation for the SSL/TLS Manager feature, here.