If you believe you were incorrectly billed, please submit a ticket to us explaining what you think is wrong with your bill and we will explain or correct the situation for you asap.
- 1 Users Found This Useful
Related Articles
99.5% Uptime Guarantee
If you feel that your site was not up the guaranteed 99.5% during a given month, please submit a...
How do I update my billing information?
To update your billing information, you would login to your client...
30 Day Money Back Guarantee
If you are unhappy with your hosting account with us for any reason, or just wish to close the...
Cancelling Your Account
As per our terms of service, cancellation requests must be submitted through the client area or...
Are there any hidden fees?
There are no hidden fees with HostRocket. Fees are listed on our hosting plans page, and the only...
