If you believe you were incorrectly billed, please submit a ticket to us explaining what you think is wrong with your bill and we will explain or correct the situation for you asap.
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Are there any hidden fees?
There are no hidden fees with HostRocket. Fees are listed on our hosting plans page, and the only...
Does HostRocket have a reseller plan?
While we no longer offer shared-hosting reseller accounts, we do have a reseller VPS hosting...
99.5% Uptime Guarantee
If you feel that your site was not up the guaranteed 99.5% during a given month, please submit a...
Why Was I Billed X Dollars?
The HostRocket webhosting pricing is detailed out at:http://www.hostrocket.com/webhosting.htmlThe...
How do I renew my account?
All hosting accounts are renewed automatically on the anniversary date of your account, unless...
