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Incorrect Billing
If you believe you were incorrectly billed, please submit a ticket to us explaining what you...
30 Day Money Back Guarantee
If you are unhappy with your hosting account with us for any reason, or just wish to close the...
How do I renew my account?
All hosting accounts are renewed automatically on the anniversary date of your account, unless...
Are there any hidden fees?
There are no hidden fees with HostRocket. Fees are listed on our hosting plans page, and the only...
99.5% Uptime Guarantee
If you feel that your site was not up the guaranteed 99.5% during a given month, please submit a...