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Cancelling Your Account
As per our terms of service, cancellation requests must be submitted through the client area or...
99.5% Uptime Guarantee
If you feel that your site was not up the guaranteed 99.5% during a given month, please submit a...
How do I renew my account?
All hosting accounts are renewed automatically on the anniversary date of your account, unless...
Incorrect Billing
If you believe you were incorrectly billed, please submit a ticket to us explaining what you...
Are there any hidden fees?
There are no hidden fees with HostRocket. Fees are listed on our hosting plans page, and the only...
