Trouble Tickets

Support tickets can be submitted at the following url:

https://support.hostrocket.com/submitticket.php


Alternatively, you can send emails directly to [email protected]. Please be sure you recieve an auto-response from the billing system with your ticket number.

  • 4 Users Found This Useful
Was this answer helpful?

Related Articles

How Do I Get a Backup of My Website?

HostRocket makes no claim to have any backups of your website. You can take a full cPanel...

General Web Security Resources

Our shared servers employ an extensive set of security modules to protect accounts from...

How do I verify my account?

To verify any changes to the account, the following will be accepted: The 5 digit support pin...

How to run a Traceroute on macOS

To run a traceroute from your macOS machine, please follow the instructions below.Navigate to Go...

Dedicated Server Troubleshooting

Overview Please note that Hostrocket may be limited in our ability to directly assist with...