Trouble Tickets

Support tickets can be submitted at the following url:

https://support.hostrocket.com/submitticket.php


Alternatively, you can send emails directly to [email protected]. Please be sure you recieve an auto-response from the billing system with your ticket number.

  • 4 Users Found This Useful
Was this answer helpful?

Related Articles

How do I reset my control panel password?

If you need to reset your cPanel, and/or your DirectAdmin password, this can be done in your...

Why have I been blocked on the server?

While there are other situations (for example too many connections) under which an IP may be...

Can I have more than one domain with my account?

Yes. With all HostRocket accounts you can have an unlimited number of domain names associated...

How do I change My PHP version and settings?

All of our shared servers have options to change the PHP version for individual...

How to run a Traceroute on macOS

To run a traceroute from your macOS machine, please follow the instructions below.Navigate to Go...