If you are unhappy with your hosting account with us for any reason, or just wish to close the account at anytime during the first 30 days, you are entitled to a refund of all hosting fees paid, less any setup fees or domain registration payments. Be sure to include the support pin on the top left of your client area as verification when closing your account and requesting a refund for confirmation.
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Cancelling Your Account
As per our terms of service, cancellation requests must be submitted through the client area or...
How do I renew my account?
All hosting accounts are renewed automatically on the anniversary date of your account, unless...
Incorrect Billing
If you believe you were incorrectly billed, please submit a ticket to us explaining what you...
Does HostRocket have a reseller plan?
While we no longer offer shared-hosting reseller accounts, we do have a reseller VPS hosting...
Does HostRocket accept PayPal?
No, HostRocket does not accept PayPal.
