If you are unhappy with your hosting account with us for any reason, or just wish to close the account at anytime during the first 30 days, you are entitled to a refund of all hosting fees paid, less any setup fees or domain registration payments. Be sure to include the support pin on the top left of your client area as verification when closing your account and requesting a refund for confirmation.
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Kapcsolódó cikkek
99.5% Uptime Guarantee
If you feel that your site was not up the guaranteed 99.5% during a given month, please submit a...
Cancelling Your Account
As per our terms of service, cancellation requests must be submitted through the client area or...
Does HostRocket accept PayPal?
No, HostRocket does not accept PayPal.
Incorrect Billing
If you believe you were incorrectly billed, please submit a ticket to us explaining what you...
Can I Pay Via Check?
Yes, however, we do ask that you please submit a support ticket ahead of time, so that we know to...
