WHM access has been locked down by IP for security purposes.
You can whitelist your IP for WHM by following the steps below:
Login into the HostRocket client area:
https://support.hostrocket.com/clientarea.php
Once in there, navigate to Services > My Services > Manage Product
From there Select the "WHM Whitelisted IP" option in the Quick Shortcuts section on the page.
From that page, you can whitelist IP addresses. If you use the "Use My Current IP Address" option it will automatically fill in the IP you are currently connecting from. Once the IP is filled in select the "Update Whitelisted IP" button.
- 1 Users Found This Useful
Related Articles
Can I change my main domain name?
If you would like to change the domain associated with the hosting package that is possible but...
Why have I been blocked on the server?
While there are other situations (for example too many connections) under which an IP may be...
Using PHP 5.3 or Prior
While our shared servers do allow for the selection of multiple PHP versions, we highly recommend...
How do I access my account if I no longer use the email address on file or email address belongs to someone else?
As per our terms of service, all customers are responsible for ensuring that their contact...
General Web Security Resources
Our shared servers employ an extensive set of security modules to protect accounts from...
