Unable to access WHM, receiving HTTP error 401.

WHM access has been locked down by IP for security purposes.

You can whitelist your IP for WHM by following the steps below:

Login into the HostRocket client area:

https://support.hostrocket.com/clientarea.php

Once in there, navigate to Services > My Services > Manage Product

From there Select the "WHM Whitelisted IP" option in the Quick Shortcuts section on the page.

From that page, you can whitelist IP addresses. If you use the "Use My Current IP Address" option it will automatically fill in the IP you are currently connecting from. Once the IP is filled in select the "Update Whitelisted IP" button.
  • 1 Utenti hanno trovato utile questa risposta
Hai trovato utile questa risposta?

Articoli Correlati

What should I do if there is a dispute about the ownership of the account?

Disputes over the ownership of accounts may sometimes arise between or among multiple persons,...

How do I verify my account?

To verify any changes to the account, the following will be accepted: The 5 digit support pin...

How do I change My PHP version and settings?

All of our shared servers have options to change the PHP version for individual...

Why have I been blocked on the server?

While there are other situations (for example too many connections) under which an IP may be...

How Do I Get a Backup of My Website?

HostRocket makes no claim to have any backups of your website. You can take a full cPanel...