99.5% Uptime Guarantee

If you feel that your site was not up the guaranteed 99.5% during a given month, please submit a trouble ticket stating your situation and we will review this with you, and credit your account accordingly.

Further information regarding the Uptime Guarantee can be found on our terms of service located here: https://tos.hostrocket.com/ [Section 7]

 

  • 0 Els usuaris han Trobat Això Útil
Ha estat útil la resposta?

Articles Relacionats

30 Day Money Back Guarantee

If you are unhappy with your hosting account with us for any reason, or just wish to close the...

Cancelling Your Account

As per our terms of service, cancellation requests must be submitted through the client area or...

Does HostRocket accept PayPal?

No, HostRocket does not accept PayPal.

Can I Pay Via Check?

Yes, however, we do ask that you please submit a support ticket ahead of time, so that we know to...

How do I renew my account?

All hosting accounts are renewed automatically on the anniversary date of your account, unless...