99.5% Uptime Guarantee

If you feel that your site was not up the guaranteed 99.5% during a given month, please submit a trouble ticket stating your situation and we will review this with you, and credit your account accordingly.

Further information regarding the Uptime Guarantee can be found on our terms of service located here: https://tos.hostrocket.com/ [Section 7]

 

  • 0 Kunder som kunne bruge dette svar
Hjalp dette svar dig?

Relaterede artikler

30 Day Money Back Guarantee

If you are unhappy with your hosting account with us for any reason, or just wish to close the...

Incorrect Billing

If you believe you were incorrectly billed, please submit a ticket to us explaining what you...

Cancelling Your Account

As per our terms of service, cancellation requests must be submitted through the client area or...

Does HostRocket have a reseller plan?

While we no longer offer shared-hosting reseller accounts, we do have a reseller VPS hosting...

Why Was I Billed X Dollars?

The HostRocket webhosting pricing is detailed out at:http://www.hostrocket.com/webhosting.htmlThe...