If you feel that your site was not up the guaranteed 99.5% during a given month, please submit a trouble ticket stating your situation and we will review this with you, and credit your account accordingly.
Further information regarding the Uptime Guarantee can be found on our terms of service located here: https://tos.hostrocket.com/ [Section 7]
If you are unhappy with your hosting account with us for any reason, or just wish to close the...
There are no hidden fees with HostRocket. Fees are listed on our hosting plans page, and the only...
If you believe you were incorrectly billed, please submit a ticket to us explaining what you...
Yes, however, we do ask that you please submit a support ticket ahead of time, so that we know to...
All hosting accounts are renewed automatically on the anniversary date of your account, unless...
