99.5% Uptime Guarantee

If you feel that your site was not up the guaranteed 99.5% during a given month, please submit a trouble ticket stating your situation and we will review this with you, and credit your account accordingly.

Further information regarding the Uptime Guarantee can be found on our terms of service located here: https://tos.hostrocket.com/ [Section 7]

 

  • 0 משתמשים שמצאו מאמר זה מועיל
?האם התשובה שקיבלתם הייתה מועילה

מאמרים קשורים

Are there any hidden fees?

There are no hidden fees with HostRocket. Fees are listed on our hosting plans page, and the only...

How do I renew my account?

All hosting accounts are renewed automatically on the anniversary date of your account, unless...

Does HostRocket have a reseller plan?

While we no longer offer shared-hosting reseller accounts, we do have a reseller VPS hosting...

Can I Pay Via Check?

Yes, however, we do ask that you please submit a support ticket ahead of time, so that we know to...

Does HostRocket accept PayPal?

No, HostRocket does not accept PayPal.