If you feel that your site was not up the guaranteed 99.5% during a given month, please submit a trouble ticket stating your situation and we will review this with you, and credit your account accordingly.
Further information regarding the Uptime Guarantee can be found on our terms of service located here: https://tos.hostrocket.com/ [Section 7]
To update your billing information, you would login to your client...
There are no hidden fees with HostRocket. Fees are listed on our hosting plans page, and the only...
The HostRocket webhosting pricing is detailed out at:http://www.hostrocket.com/webhosting.htmlThe...
If you are unhappy with your hosting account with us for any reason, or just wish to close the...
Yes, however, we do ask that you please submit a support ticket ahead of time, so that we know to...
