99.5% Uptime Guarantee

If you feel that your site was not up the guaranteed 99.5% during a given month, please submit a trouble ticket stating your situation and we will review this with you, and credit your account accordingly.

Further information regarding the Uptime Guarantee can be found on our terms of service located here: https://tos.hostrocket.com/ [Section 7]

 

  • 0 Utenti hanno trovato utile questa risposta
Hai trovato utile questa risposta?

Articoli Correlati

Does HostRocket have a reseller plan?

While we no longer offer shared-hosting reseller accounts, we do have a reseller VPS hosting...

Why Was I Billed X Dollars?

The HostRocket webhosting pricing is detailed out at:http://www.hostrocket.com/webhosting.htmlThe...

Are there any hidden fees?

There are no hidden fees with HostRocket. Fees are listed on our hosting plans page, and the only...

30 Day Money Back Guarantee

If you are unhappy with your hosting account with us for any reason, or just wish to close the...

How do I update my billing information?

To update your billing information, you would login to your client...