99.5% Uptime Guarantee

If you feel that your site was not up the guaranteed 99.5% during a given month, please submit a trouble ticket stating your situation and we will review this with you, and credit your account accordingly.

Further information regarding the Uptime Guarantee can be found on our terms of service located here: https://tos.hostrocket.com/ [Section 7]

 

  • 0 Utenti hanno trovato utile questa risposta
Hai trovato utile questa risposta?

Articoli Correlati

Cancelling Your Account

As per our terms of service, cancellation requests must be submitted through the client area or...

How do I update my billing information?

To update your billing information, you would login to your client...

Does HostRocket have a reseller plan?

While we no longer offer shared-hosting reseller accounts, we do have a reseller VPS hosting...

How do I renew my account?

All hosting accounts are renewed automatically on the anniversary date of your account, unless...

Does HostRocket accept PayPal?

No, HostRocket does not accept PayPal.