99.5% Uptime Guarantee

If you feel that your site was not up the guaranteed 99.5% during a given month, please submit a trouble ticket stating your situation and we will review this with you, and credit your account accordingly.

Further information regarding the Uptime Guarantee can be found on our terms of service located here: https://tos.hostrocket.com/ [Section 7]

 

Răspunsul a fost util?

 Tipărire

V-ar mai putea interesa și

Does HostRocket have a reseller plan?

While we no longer offer shared-hosting reseller accounts, we do have a reseller VPS hosting...

How do I update my billing information?

To update your billing information, you would login to your client...

Why Was I Billed X Dollars?

The HostRocket webhosting pricing is detailed out at:http://www.hostrocket.com/webhosting.htmlThe...

How do I renew my account?

All hosting accounts are renewed automatically on the anniversary date of your account, unless...

Does HostRocket accept PayPal?

No, HostRocket does not accept PayPal.