99.5% Uptime Guarantee

If you feel that your site was not up the guaranteed 99.5% during a given month, please submit a trouble ticket stating your situation and we will review this with you, and credit your account accordingly.

Further information regarding the Uptime Guarantee can be found on our terms of service located here: https://tos.hostrocket.com/ [Section 7]

 

Hjälpte svaret dig?

 Skriv ut denna artikeln

Läs även

Why Was I Billed X Dollars?

The HostRocket webhosting pricing is detailed out at:http://www.hostrocket.com/webhosting.htmlThe...

30 Day Money Back Guarantee

If you are unhappy with your hosting account with us for any reason, or just wish to close the...

Cancelling Your Account

As per our terms of service, cancellation requests must be submitted through the client area or...

Can I Pay Via Check?

Yes, however, we do ask that you please submit a support ticket ahead of time, so that we know to...

Are there any hidden fees?

There are no hidden fees with HostRocket. Fees are listed on our hosting plans page, and the only...