99.5% Uptime Guarantee

If you feel that your site was not up the guaranteed 99.5% during a given month, please submit a trouble ticket stating your situation and we will review this with you, and credit your account accordingly.

Further information regarding the Uptime Guarantee can be found on our terms of service located here: https://tos.hostrocket.com/ [Section 7]

 

  • 0 Bu dökümanı faydalı bulan kullanıcılar:
Bu cevap yeterince yardımcı oldu mu?

İlgili diğer dökümanlar

How do I renew my account?

All hosting accounts are renewed automatically on the anniversary date of your account, unless...

Cancelling Your Account

As per our terms of service, cancellation requests must be submitted through the client area or...

Can I Pay Via Check?

Yes, however, we do ask that you please submit a support ticket ahead of time, so that we know to...

Incorrect Billing

If you believe you were incorrectly billed, please submit a ticket to us explaining what you...

Are there any hidden fees?

There are no hidden fees with HostRocket. Fees are listed on our hosting plans page, and the only...