Here is a good resource for how to clear your browser's cache, where you can find instructions for many different browsers:
http://www.refreshyourcache.com/en/home/
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Index file naming conventions
By default our servers will look for (in order) a file by the name of index.htm, index.html,...
Do I have to use www. in my web address (URL)?
No, you and your visitors can access your main page and all pages on your account either with or...
How do I verify my account?
To verify any changes to the account, the following will be accepted: The 5 digit support pin...
How do I create my web site?
As far as creating your web site there are many web authoring programs and WYSIWYG (What You See...
How do I recover a forgotten client area password?
You can access your client area at the following link:...
