How do I reset my control panel password?

If you need to reset your cPanel, and/or your DirectAdmin password, this can be done in your client area here:

https://support.hostrocket.com/clientarea.php

Once logged in, on the Services dropdown > click My Services. This will bring you to the Products & Services page, which will list the hosting packages tied to your billing account.

Locate the hosting package you would like to change the control panel password for, and click the "Manage Product" button.

On the management page for the hosting package, there will be an Actions menu on the left side of the page, You will want to use "Change Password" option to reset the control panel password.

Once the password has been changed, there will be a "Login to DirectAdmin" or "Login to cPanel" link at the bottom middle of the page.

 

Please note, if you do not know your old password, you will want to change it using the process above rather than attempting to change it in the control panel.



  • 7 gebruikers vonden dit artikel nuttig
Was dit antwoord nuttig?

Gerelateerde artikelen

Unable to access WHM, receiving HTTP error 401.

WHM access has been locked down by IP for security purposes.You can whitelist your IP for WHM by...

How to Edit file in the cPanel File Manager?

1. Log into your cPanel account.2. In the "Files" section, click on "File Manger" Icon. 3. cPanel...

Creating Secure Passwords

While we take security seriously here at HostRocket, and do everything in our power to prevent...

How to update your cPanel Contact Information or receive a notification on reaching quota limit?

If you want to receive notification on reaching your disk quota, bandwidth usage limit, reaching...

How to Access cPanel Web Disk?

You can use cPanel login details to access your Web Disk and it supports various operating...