How do I reset my cPanel password?

If you need to reset your cPanel, and/or your DirectAdmin password, this can be done in your client area here:

https://support.hostrocket.com/clientarea.php

Once logged in, on the Services dropdown > click My Services. This will bring you to the Products & Services page, which will list the hosting packages tied to your billing account.

Locate the hosting package you would like to change the cPanel password for, and click the "Manage Product" button.

On the management page for the hosting package, there will be an Actions menu on the left side of the page, You will want to use "Change Password" option to reset the cPanel password.

There is also a  "Login to cPanel" option which will log you directly into cPanel. Please note, if you do not know your old password, you will want to change it using the process above rather than attempting to change it in cPanel.



  • 7 Users Found This Useful
Was this answer helpful?

Related Articles

Unable to access WHM, receiving HTTP error 401.

WHM access has been locked down by IP for security purposes.You can whitelist your IP for WHM by...

How do I change My PHP version and settings?

All of our shared servers have options to change the PHP version for individual...

How do I add an Addon Domain?

To add another domain to your hosting package, log into your cPanel account and click on the...

How to run a Traceroute on Windows

To run a traceroute from your Windows machine, please follow the instructions below. Open the...

Can email account users change their own passwords?

Yes. Users can change their passwords by logging into webmail. Before selecting a webmail...