How do I reset my control panel password?

If you need to reset your cPanel, and/or your DirectAdmin password, this can be done in your client area here:

https://support.hostrocket.com/clientarea.php

Once logged in, on the Services dropdown > click My Services. This will bring you to the Products & Services page, which will list the hosting packages tied to your billing account.

Locate the hosting package you would like to change the control panel password for, and click the "Manage Product" button.

On the management page for the hosting package, there will be an Actions menu on the left side of the page, You will want to use "Change Password" option to reset the control panel password.

Once the password has been changed, there will be a "Login to DirectAdmin" or "Login to cPanel" link at the bottom middle of the page.

 

Please note, if you do not know your old password, you will want to change it using the process above rather than attempting to change it in the control panel.



  • 7 Los Usuarios han Encontrado Esto Útil
¿Fue útil la respuesta?

Artículos Relacionados

How do I add an Addon Domain?

To add another domain to your hosting package, log into your cPanel account and click on the...

Can I change my main domain name?

If you would like to change the domain associated with the hosting package that is possible but...

How to Edit .htaccess File via the cPanel Filemanager?

1. Log into your cPanel account. 2. In the "Files" section, click on "File Manger" Icon. 3....

What should I do if there is a dispute about the ownership of the account?

Disputes over the ownership of accounts may sometimes arise between or among multiple persons,...

Shared Hosting Scope of Support

Web Hosting -Purchasing and renewal of shared hosting services -Explanation of shared hosting...