How do I verify my account?

To verify any changes to the account, the following will be accepted:

  • The 5 digit support pin toward the top left of your client area at: https://support.hostrocket.com/clientarea.php
  • A verification code that can be emailed to the primary account contact email address upon request.
  • If two-factor authentication is enabled on your account, a verification code can be sent to you via text message.**

Please note that the support pin and verification codes are temporary and meant for one-time use only.

** We are unable to send SMS/text messages to a phone number which has been added as a contact number but has not authorized the receipt of SMS messages by additionally registering it an SMS number. In order for this method of verification to be availible, the phone number must be added to the 'SMS Number' section of your contact information, which is a seperate field from 'Phone Number'.

  • 268 Users Found This Useful
這篇文章有幫助嗎?

相關文章

Dedicated Server Troubleshooting

Overview Please note that Hostrocket may be limited in our ability to directly assist with...

How to run a Traceroute on Windows

To run a traceroute from your Windows machine, please follow the instructions below. Open the...

Shared Hosting Scope of Support

Web Hosting -Purchasing and renewal of shared hosting services -Explanation of shared hosting...

How do I access the account of a person who is now deceased?

This article provides information on how to gain access to an account in the unfortunate...

General Web Security Resources

Our shared servers employ an extensive set of security modules to protect accounts from...