What should I do if there is a dispute about the ownership of the account?

Disputes over the ownership of accounts may sometimes arise between or among multiple persons, such as between a business owner and a web developer; reseller and their client; or several business partners. HostRocket is not responsible for arbitrating disputes in account ownership.

It is the responsibility of the customer/disputing parties to come to a resolution on the ultimate ownership of the account and inform HostRocket clearly of the agreed upon outcome.

For further information, please refer to section 3, 'Account Ownership Disputes' of our Account Access and Ownership Policy.

  • 0 Uživatelům pomohlo
Byla tato odpověď nápomocná?

Související články

How do I access my account if I no longer use the email address on file or email address belongs to someone else?

As per our terms of service, all customers are responsible for ensuring that their contact...

How do I access the account of a person who is now deceased?

This article provides information on how to gain access to an account in the unfortunate...

Unable to access WHM, receiving HTTP error 401.

WHM access has been locked down by IP for security purposes.You can whitelist your IP for WHM by...

Web Site 101 - Creating and uploading your very first test page

You have just opened a web hosting account here at HostRocket. This is your first web hosting...

I uploaded an Index.htm file to my account but it doesn't show up as the index. What's wrong?

The problem here is one of cAsE sEnSiTiViTy. UNIX is fussy about the use of UPPER/lower case and...