What should I do if there is a dispute about the ownership of the account?

Disputes over the ownership of accounts may sometimes arise between or among multiple persons, such as between a business owner and a web developer; reseller and their client; or several business partners. HostRocket is not responsible for arbitrating disputes in account ownership.

It is the responsibility of the customer/disputing parties to come to a resolution on the ultimate ownership of the account and inform HostRocket clearly of the agreed upon outcome.

For further information, please refer to section 3, 'Account Ownership Disputes' of our Account Access and Ownership Policy.

  • 0 Kunder som kunne bruge dette svar
Hjalp dette svar dig?

Relaterede artikler

Where should I upload the files which make up my web site?

The public_html folder is your root web accessable directory so all files which you wish to have...

How do I verify my account?

To verify any changes to the account, the following will be accepted: The 5 digit support pin...

How do I access the account of a person who is now deceased?

This article provides information on how to gain access to an account in the unfortunate...

How do I transfer ownership of my account to another party?

If all products, services, domain registrations, etc. are to be transferred from one party to...

How do I access my account if I no longer use the email address on file or email address belongs to someone else?

As per our terms of service, all customers are responsible for ensuring that their contact...