Are there any hidden fees?

There are no hidden fees with HostRocket. Fees are listed on our hosting plans page, and the only ones that exist other than our regular hosting packages are for additional services which would be requested, such as:

Dedicated IP Address: $2/mo
Remote Backup: $5 per backup

All new shared hosting plans do usually incur a $29.95 one-time setup fee, as noted on the package descriptions. You may want to look for special promotions which waive the setup fee on longer billing cycles to avoid the setup fee.

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How do I renew my account?

All hosting accounts are renewed automatically on the anniversary date of your account, unless...

Does HostRocket accept PayPal?

No, HostRocket does not accept PayPal.

How do I update my billing information?

To update your billing information, you would login to your client...

Why Was I Billed X Dollars?

The HostRocket webhosting pricing is detailed out at:http://www.hostrocket.com/webhosting.htmlThe...

Cancelling Your Account

As per our terms of service, cancellation requests must be submitted through the client area or...