Are there any hidden fees?

There are no hidden fees with HostRocket. Fees are listed on our hosting plans page, and the only ones that exist other than our regular hosting packages are for additional services which would be requested, such as:

Dedicated IP Address: $2/mo
Remote Backup: $5 per backup

All new shared hosting plans do usually incur a $29.95 one-time setup fee, as noted on the package descriptions. You may want to look for special promotions which waive the setup fee on longer billing cycles to avoid the setup fee.

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Incorrect Billing

If you believe you were incorrectly billed, please submit a ticket to us explaining what you...

Does HostRocket have a reseller plan?

While we no longer offer shared-hosting reseller accounts, we do have a reseller VPS hosting...

How do I update my billing information?

To update your billing information, you would login to your client...

Does HostRocket accept PayPal?

No, HostRocket does not accept PayPal.

30 Day Money Back Guarantee

If you are unhappy with your hosting account with us for any reason, or just wish to close the...