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30 Day Money Back Guarantee
If you are unhappy with your hosting account with us for any reason, or just wish to close the...
99.5% Uptime Guarantee
If you feel that your site was not up the guaranteed 99.5% during a given month, please submit a...
Cancelling Your Account
As per our terms of service, cancellation requests must be submitted through the client area or...
Are there any hidden fees?
There are no hidden fees with HostRocket. Fees are listed on our hosting plans page, and the only...
Incorrect Billing
If you believe you were incorrectly billed, please submit a ticket to us explaining what you...