Generate Free SSL Certificate

If you wish to generate your own free SSL certificate you can do so by logging into your DirectAdmin control panel. If you are not sure of the URL to access your DirectAdmin control panel you should be able to view this by visiting the "Manage Product or Service" page of your client area (https://support.hostrocket.com/clientarea.php).

Once logged in you will want to select the domain which needs to be updated from the drop down menu in the upper right hand corner. You will then want to mouse over the "Account Manager" tab, and then click on the "SSL Certificates" button. On this page you will then want to select the "Free & automatic certificate from Let's Encrypt" tab.

Once you click on this tab you should be able to select which domains and subdomains you would like to generate a SSL certificate for. You will want to make sure that the certificate "common name" field matches the domain which you are generating the SSL certificate for.

Please note that since the mail, pop, imap, and webmail subdomains are simply aliases for a different location on this server if you have any of these options selected when generating a SSL certificate it may cause your email client to stop functioning properly since the location of the SSL will not match the location where your mail is actually being handled.

Once you have selected the domains/subdomains you would like to secure, all you have to do is click the green "Save" button in the bottom right hand corner of the screen and DirectAdmin will handle the rest of the work for you!

If you happen to experience an error when generating any SSL certificates please submit a ticket through our billing system including the complete contents of the error message you receive as well as your 5 digit support pin from the HostRocket client area (https://support.hostrocket.com/clientarea.php) for account verification purposes, and one of our technicians will assist you as soon as possible.

If you are looking to use the wildcard certificate option, please open a ticket with our shared support team detailing the domains and subdomains which you wish to be covered by this wildcard certificate. As always, please make sure you include your 5 digit support pin from the HostRocket client area (https://support.hostrocket.com/clientarea.php) to authorize the technician who handles your ticket to make any necessary account changes.

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