Trouble Tickets

Support tickets can be submitted at the following url:

https://support.hostrocket.com/submitticket.php


Alternatively, you can send emails directly to [email protected]. Please be sure you recieve an auto-response from the billing system with your ticket number.

  • 4 Els usuaris han Trobat Això Útil
Ha estat útil la resposta?

Articles Relacionats

How do I access my account if I no longer use the email address on file or email address belongs to someone else?

As per our terms of service, all customers are responsible for ensuring that their contact...

Creating Secure Passwords

While we take security seriously here at HostRocket, and do everything in our power to prevent...

How do I reset my cPanel password?

If you need to reset your cPanel, and/or your DirectAdmin password, this can be done in your...

General Web Security Resources

Our shared servers employ an extensive set of security modules to protect accounts from...

How do I change My PHP version and settings?

All of our shared servers have options to change the PHP version for individual...