Trouble Tickets

Support tickets can be submitted at the following url:

https://support.hostrocket.com/submitticket.php


Alternatively, you can send emails directly to [email protected]. Please be sure you recieve an auto-response from the billing system with your ticket number.

  • 4 Kasutajad peavad seda kasulikuks
Kas see vastus oli kasulik?

Seotud artiklid

Using PHP 5.3 or Prior

While our shared servers do allow for the selection of multiple PHP versions, we highly recommend...

Dedicated Server Troubleshooting

Overview Please note that Hostrocket may be limited in our ability to directly assist with...

Shared Hosting Scope of Support

Web Hosting -Purchasing and renewal of shared hosting services -Explanation of shared hosting...

How do I access my account if I no longer use the email address on file or email address belongs to someone else?

As per our terms of service, all customers are responsible for ensuring that their contact...

How to run a Traceroute on Windows

To run a traceroute from your Windows machine, please follow the instructions below. Open the...