Trouble Tickets

Support tickets can be submitted at the following url:

https://support.hostrocket.com/submitticket.php


Alternatively, you can send emails directly to [email protected]. Please be sure you recieve an auto-response from the billing system with your ticket number.

  • 4 Benutzer fanden dies hilfreich
War diese Antwort hilfreich?

Verwandte Artikel

Dedicated Server Troubleshooting

Overview Please note that Hostrocket may be limited in our ability to directly assist with...

How do I access my account if I no longer use the email address on file or email address belongs to someone else?

As per our terms of service, all customers are responsible for ensuring that their contact...

How do I verify my account?

To verify any changes to the account, the following will be accepted: The 5 digit support pin...

Can I have more than one domain with my account?

Yes. With all HostRocket accounts you can have an unlimited number of domain names associated...

Why have I been blocked on the server?

While there are other situations (for example too many connections) under which an IP may be...