Unable to access WHM, receiving HTTP error 401.

WHM access has been locked down by IP for security purposes.

You can whitelist your IP for WHM by following the steps below:

Login into the HostRocket client area:

https://support.hostrocket.com/clientarea.php

Once in there, navigate to Services > My Services > Manage Product

From there Select the "WHM Whitelisted IP" option in the Quick Shortcuts section on the page.

From that page, you can whitelist IP addresses. If you use the "Use My Current IP Address" option it will automatically fill in the IP you are currently connecting from. Once the IP is filled in select the "Update Whitelisted IP" button.

Byla tato odpověď nápomocná?

 Tisknout tento článek

Také čtěte

What Should I Do If I Receive a ‘Resource Limits Reached’ Error?

Why are there limits in place?Resource limits on shared servers are set and enforced with...

Trouble Tickets

Support tickets can be submitted at the following...

How do I transfer ownership of my account to another party?

If all products, services, domain registrations, etc. are to be transferred from one party to...

Using PHP 5.3 or Prior

While our shared servers do allow for the selection of multiple PHP versions, we highly recommend...

Creating Secure Passwords

While we take security seriously here at HostRocket, and do everything in our power to prevent...