WHM access has been locked down by IP for security purposes.
You can whitelist your IP for WHM by following the steps below:
Login into the HostRocket client area:
https://support.hostrocket.com/clientarea.php
Once in there, navigate to Services > My Services > Manage Product
From there Select the "WHM Whitelisted IP" option in the Quick Shortcuts section on the page.
From that page, you can whitelist IP addresses. If you use the "Use My Current IP Address" option it will automatically fill in the IP you are currently connecting from. Once the IP is filled in select the "Update Whitelisted IP" button.
- 1 Uživatelům pomohlo
Související články
How do I recover a forgotten client area password?
You can access your client area at the following link:...
How do I access my account if I no longer use the email address on file or email address belongs to someone else?
As per our terms of service, all customers are responsible for ensuring that their contact...
General Web Security Resources
Our shared servers employ an extensive set of security modules to protect accounts from...
Trouble Tickets
Support tickets can be submitted at the following...
How Do I Get a Backup of My Website?
HostRocket makes no claim to have any backups of your website. You can take a full cPanel...
