WHM access has been locked down by IP for security purposes.
You can whitelist your IP for WHM by following the steps below:
Login into the HostRocket client area:
https://support.hostrocket.com/clientarea.php
Once in there, navigate to Services > My Services > Manage Product
From there Select the "WHM Whitelisted IP" option in the Quick Shortcuts section on the page.
From that page, you can whitelist IP addresses. If you use the "Use My Current IP Address" option it will automatically fill in the IP you are currently connecting from. Once the IP is filled in select the "Update Whitelisted IP" button.
- 1 Uživatelům pomohlo
Související články
Can I change my main domain name?
If you would like to change the domain associated with the hosting package that is possible but...
How do I verify my account?
To verify any changes to the account, the following will be accepted: The 5 digit support pin...
Shared Hosting Scope of Support
Web Hosting -Purchasing and renewal of shared hosting services -Explanation of shared hosting...
How to run a Traceroute on Windows
To run a traceroute from your Windows machine, please follow the instructions below. Open the...
Using PHP 5.3 or Prior
While our shared servers do allow for the selection of multiple PHP versions, we highly recommend...