WHM access has been locked down by IP for security purposes.
You can whitelist your IP for WHM by following the steps below:
Login into the HostRocket client area:
https://support.hostrocket.com/clientarea.php
Once in there, navigate to Services > My Services > Manage Product
From there Select the "WHM Whitelisted IP" option in the Quick Shortcuts section on the page.
From that page, you can whitelist IP addresses. If you use the "Use My Current IP Address" option it will automatically fill in the IP you are currently connecting from. Once the IP is filled in select the "Update Whitelisted IP" button.
- 1 Kasutajad peavad seda kasulikuks
Seotud artiklid
Shared Hosting Scope of Support
Web Hosting -Purchasing and renewal of shared hosting services -Explanation of shared hosting...
Why have I been blocked on the server?
While there are other situations (for example too many connections) under which an IP may be...
How do I recover a forgotten client area password?
You can access your client area at the following link:...
Joomla Resources
Getting StartedJoomla Documentation - Main PageJoomla Documentation - Getting Started with...
Using PHP 5.3 or Prior
While our shared servers do allow for the selection of multiple PHP versions, we highly recommend...
