WHM access has been locked down by IP for security purposes.
You can whitelist your IP for WHM by following the steps below:
Login into the HostRocket client area:
https://support.hostrocket.com/clientarea.php
Once in there, navigate to Services > My Services > Manage Product
From there Select the "WHM Whitelisted IP" option in the Quick Shortcuts section on the page.
From that page, you can whitelist IP addresses. If you use the "Use My Current IP Address" option it will automatically fill in the IP you are currently connecting from. Once the IP is filled in select the "Update Whitelisted IP" button.
- 1 משתמשים שמצאו מאמר זה מועיל
מאמרים קשורים
Trouble Tickets
Support tickets can be submitted at the following...
How Do I Get a Backup of My Website?
HostRocket makes no claim to have any backups of your website. You can take a full cPanel...
How do I reset my control panel password?
If you need to reset your cPanel, and/or your DirectAdmin password, this can be done in your...
How to run a Traceroute on macOS
To run a traceroute from your macOS machine, please follow the instructions below.Navigate to Go...
How do I change My PHP version and settings?
All of our shared servers have options to change the PHP version for individual...
