Unable to access WHM, receiving HTTP error 401.

WHM access has been locked down by IP for security purposes.

You can whitelist your IP for WHM by following the steps below:

Login into the HostRocket client area:

https://support.hostrocket.com/clientarea.php

Once in there, navigate to Services > My Services > Manage Product

From there Select the "WHM Whitelisted IP" option in the Quick Shortcuts section on the page.

From that page, you can whitelist IP addresses. If you use the "Use My Current IP Address" option it will automatically fill in the IP you are currently connecting from. Once the IP is filled in select the "Update Whitelisted IP" button.
  • 1 brukere syntes dette svaret var til hjelp
Var dette svaret til hjelp?

Relaterte artikler

How to run a Traceroute on Windows

To run a traceroute from your Windows machine, please follow the instructions below. Open the...

Trouble Tickets

Support tickets can be submitted at the following...

How do I change My PHP version and settings?

All of our shared servers have options to change the PHP version for individual...

Can I change my main domain name?

If you would like to change the domain associated with the hosting package that is possible but...

Shared Hosting Scope of Support

Web Hosting -Purchasing and renewal of shared hosting services -Explanation of shared hosting...