Unable to access WHM, receiving HTTP error 401.

WHM access has been locked down by IP for security purposes.

You can whitelist your IP for WHM by following the steps below:

Login into the HostRocket client area:

https://support.hostrocket.com/clientarea.php

Once in there, navigate to Services > My Services > Manage Product

From there Select the "WHM Whitelisted IP" option in the Quick Shortcuts section on the page.

From that page, you can whitelist IP addresses. If you use the "Use My Current IP Address" option it will automatically fill in the IP you are currently connecting from. Once the IP is filled in select the "Update Whitelisted IP" button.
  • 1 Utilizadores acharam útil
Esta resposta foi útil?

Artigos Relacionados

Joomla Resources

Getting StartedJoomla Documentation - Main PageJoomla Documentation - Getting Started with...

How do I access my account if I no longer use the email address on file or email address belongs to someone else?

As per our terms of service, all customers are responsible for ensuring that their contact...

How do I change My PHP version and settings?

All of our shared servers have options to change the PHP version for individual cPanel accounts....

How do I change my mail administration password?

If you need to reset your mail administration password, this can be done in your client area...

Shared Hosting Scope of Support

Web Hosting -Purchasing and renewal of shared hosting services -Explanation of shared hosting...