Unable to access WHM, receiving HTTP error 401.

WHM access has been locked down by IP for security purposes.

You can whitelist your IP for WHM by following the steps below:

Login into the HostRocket client area:

https://support.hostrocket.com/clientarea.php

Once in there, navigate to Services > My Services > Manage Product

From there Select the "WHM Whitelisted IP" option in the Quick Shortcuts section on the page.

From that page, you can whitelist IP addresses. If you use the "Use My Current IP Address" option it will automatically fill in the IP you are currently connecting from. Once the IP is filled in select the "Update Whitelisted IP" button.
  • 1 Bu dökümanı faydalı bulan kullanıcılar:
Bu cevap yeterince yardımcı oldu mu?

İlgili diğer dökümanlar

How Do I Get a Backup of My Website?

HostRocket makes no claim to have any backups of your website. You can take a full cPanel...

Can email account users change their own passwords?

Yes. Users can change their passwords by logging into webmail. Before selecting a webmail...

How can I get a free SSL certificate for my site?

Since cPanel released their AutoSSL feature (which generates free SSL certificates through...

What Should I Do If I Receive a ‘Resource Limits Reached’ Error?

Why are there limits in place?Resource limits on shared servers are set and enforced with...

How do I reset my cPanel password?

If you need to reset your cPanel, and/or your DirectAdmin password, this can be done in your...