Why have I been blocked on the server?

While there are other situations (for example too many connections) under which an IP may be temporarily blocked potentially leading to a permanent block, the typical reasons for a user's ip becoming blocked by the Login Failure Daemon (LFD) are:

- 5 FTP login failures over a one hour period
- 5 SSH login failures over a one hour period
- 5 POP3 login failures over a one hour period
- 5 IMAP login failures over a one hour period
- 5 SMTP login failures over a one hour period
- 5 CPANEL login failures over a one hour period
- 15 HTPASSWD login failures over a one hour period

Should a user's IP become blocked they will be unable to access anything on the server, and they will receive a 'connection blocked' error identifying the problem. If you contact us with their IP address we can lift the ban by sending this to [email protected]

  • 7 Uživatelům pomohlo
Byla tato odpověď nápomocná?

Související články

General Web Security Resources

Our shared servers employ an extensive set of security modules to protect accounts from...

Unable to access WHM, receiving HTTP error 401.

WHM access has been locked down by IP for security purposes.You can whitelist your IP for WHM by...

Using PHP 5.3 or Prior

While our shared servers do allow for the selection of multiple PHP versions, we highly recommend...

Can email account users change their own passwords?

Yes. Users can change their passwords by logging into webmail. Before selecting a webmail...

How do I change my mail administration password?

If you need to reset your mail administration password, this can be done in your client area...