Why have I been blocked on the server?

While there are other situations (for example too many connections) under which an IP may be temporarily blocked potentially leading to a permanent block, the typical reasons for a user's ip becoming blocked by the Login Failure Daemon (LFD) are:

- 5 FTP login failures over a one hour period
- 5 SSH login failures over a one hour period
- 5 POP3 login failures over a one hour period
- 5 IMAP login failures over a one hour period
- 5 SMTP login failures over a one hour period
- 5 CPANEL login failures over a one hour period
- 15 HTPASSWD login failures over a one hour period

Should a user's IP become blocked they will be unable to access anything on the server, and they will receive a 'connection blocked' error identifying the problem. If you contact us with their IP address we can lift the ban by sending this to [email protected]

  • 7 gebruikers vonden dit artikel nuttig
Was dit antwoord nuttig?

Gerelateerde artikelen

Trouble Tickets

Support tickets can be submitted at the following...

How do I verify my account?

To verify any changes to the account, the following will be accepted: The 5 digit support pin...

Can I change my main domain name?

If you would like to change the domain associated with the hosting package that is possible but...

How Do I Get a Backup of My Website?

HostRocket makes no claim to have any backups of your website. You can take a full cPanel...

How do I reset my control panel password?

If you need to reset your cPanel, and/or your DirectAdmin password, this can be done in your...