Why have I been blocked on the server?

While there are other situations (for example too many connections) under which an IP may be temporarily blocked potentially leading to a permanent block, the typical reasons for a user's ip becoming blocked by the Login Failure Daemon (LFD) are:

- 5 FTP login failures over a one hour period
- 5 SSH login failures over a one hour period
- 5 POP3 login failures over a one hour period
- 5 IMAP login failures over a one hour period
- 5 SMTP login failures over a one hour period
- 5 CPANEL login failures over a one hour period
- 15 HTPASSWD login failures over a one hour period

Should a user's IP become blocked they will be unable to access anything on the server, and they will receive a 'connection blocked' error identifying the problem. If you contact us with their IP address we can lift the ban by sending this to [email protected]

  • 7 Users Found This Useful
Was this answer helpful?

Related Articles

Dedicated Server Troubleshooting

Overview Please note that Hostrocket may be limited in our ability to directly assist with...

Unable to access WHM, receiving HTTP error 401.

WHM access has been locked down by IP for security purposes.You can whitelist your IP for WHM by...

Joomla Resources

Getting StartedJoomla Documentation - Main PageJoomla Documentation - Getting Started with...

How to run a Traceroute on Windows

To run a traceroute from your Windows machine, please follow the instructions below. Open the...

How do I access my account if I no longer use the email address on file or email address belongs to someone else?

As per our terms of service, all customers are responsible for ensuring that their contact...