Why have I been blocked on the server?

While there are other situations (for example too many connections) under which an IP may be temporarily blocked potentially leading to a permanent block, the typical reasons for a user's ip becoming blocked by the Login Failure Daemon (LFD) are:

- 5 FTP login failures over a one hour period
- 5 SSH login failures over a one hour period
- 5 POP3 login failures over a one hour period
- 5 IMAP login failures over a one hour period
- 5 SMTP login failures over a one hour period
- 5 CPANEL login failures over a one hour period
- 15 HTPASSWD login failures over a one hour period

Should a user's IP become blocked they will be unable to access anything on the server, and they will receive a 'connection blocked' error identifying the problem. If you contact us with their IP address we can lift the ban by sending this to [email protected]

  • 7 Utenti hanno trovato utile questa risposta
Hai trovato utile questa risposta?

Articoli Correlati

Trouble Tickets

Support tickets can be submitted at the following...

Creating Secure Passwords

While we take security seriously here at HostRocket, and do everything in our power to prevent...

How to run a Traceroute on macOS

To run a traceroute from your macOS machine, please follow the instructions below.Navigate to Go...

How do I change My PHP version and settings?

All of our shared servers have options to change the PHP version for individual...

How do I reset my control panel password?

If you need to reset your cPanel, and/or your DirectAdmin password, this can be done in your...