How do I verify my account?

To verify any changes to the account, the following will be accepted:

  • The 5 digit support pin toward the top left of your client area at: https://support.hostrocket.com/clientarea.php
  • A verification code that can be emailed to the primary account contact email address upon request.
  • If two-factor authentication is enabled on your account, a verification code can be sent to you via text message.**

Please note that the support pin and verification codes are temporary and meant for one-time use only.

** We are unable to send SMS/text messages to a phone number which has been added as a contact number but has not authorized the receipt of SMS messages by additionally registering it an SMS number. In order for this method of verification to be availible, the phone number must be added to the 'SMS Number' section of your contact information, which is a seperate field from 'Phone Number'.

Was this answer helpful?

 Print this Article

Also Read

How do I access the account of a person who is now deceased?

This article provides information on how to gain access to an account in the unfortunate...

How do I recover a forgotten client area password?

You can access your client area at the following link:...

How do I transfer ownership of my account to another party?

If all products, services, domain registrations, etc. are to be transferred from one party to...

Can I have more than one domain with my account?

Yes. With all HostRocket accounts you can have an unlimited number of domain names associated...

Shared Hosting Scope of Support

Web Hosting -Purchasing and renewal of shared hosting services -Explanation of shared hosting...