How do I verify my account?

To verify any changes to the account, the following will be accepted:

  • The 5 digit support pin toward the top left of your client area at: https://support.hostrocket.com/clientarea.php
  • A verification code that can be emailed to the primary account contact email address upon request.
  • If two-factor authentication is enabled on your account, a verification code can be sent to you via text message.**

Please note that the support pin and verification codes are temporary and meant for one-time use only.

** We are unable to send SMS/text messages to a phone number which has been added as a contact number but has not authorized the receipt of SMS messages by additionally registering it an SMS number. In order for this method of verification to be availible, the phone number must be added to the 'SMS Number' section of your contact information, which is a seperate field from 'Phone Number'.

  • 81 Users Found This Useful
Was this answer helpful?

Related Articles

How do I recover a forgotten client area password?

You can access your client area at the following link:...

How do I recover a forgotten client area password?

You can access your client area at the following link:...

How do I change My PHP version and settings?

All of our shared servers have options to change the PHP version for individual...

How to run a Traceroute on Windows

To run a traceroute from your Windows machine, please follow the instructions below. Open the...

Web Site 101 - Creating and uploading your very first test page

You have just opened a web hosting account here at HostRocket. This is your first web hosting...