How do I verify my account?

To verify any changes to the account, the following will be accepted:

  • The 5 digit support pin toward the top left of your client area at: https://support.hostrocket.com/clientarea.php
  • A verification code that can be emailed to the primary account contact email address upon request.
  • If two-factor authentication is enabled on your account, a verification code can be sent to you via text message.**

Please note that the support pin and verification codes are temporary and meant for one-time use only.

** We are unable to send SMS/text messages to a phone number which has been added as a contact number but has not authorized the receipt of SMS messages by additionally registering it an SMS number. In order for this method of verification to be availible, the phone number must be added to the 'SMS Number' section of your contact information, which is a seperate field from 'Phone Number'.

  • 0 Users Found This Useful
Was this answer helpful?

Related Articles

Why have I been blocked on the server?

While there are other situations (for example too many connections) under which an IP may be...

General Web Security Resources

Our shared servers employ an extensive set of security modules to protect accounts from...

How do I change my mail administration password?

If you need to reset your mail administration password, this can be done in your client area...

Unable to access WHM, receiving HTTP error 401.

WHM access has been locked down by IP for security purposes.You can whitelist your IP for WHM by...

WordPress Resources

Getting StartedWordPress Codex - New To WordPress - Where to StartWordPress Codex - First Steps...