How do I verify my account?

To verify any changes to the account, the following will be accepted:

  • The 5 digit support pin toward the top left of your client area at: https://support.hostrocket.com/clientarea.php
  • A verification code that can be emailed to the primary account contact email address upon request.
  • If two-factor authentication is enabled on your account, a verification code can be sent to you via text message.**

Please note that the support pin and verification codes are temporary and meant for one-time use only.

** We are unable to send SMS/text messages to a phone number which has been added as a contact number but has not authorized the receipt of SMS messages by additionally registering it an SMS number. In order for this method of verification to be availible, the phone number must be added to the 'SMS Number' section of your contact information, which is a seperate field from 'Phone Number'.

  • 268 utilizatori au considerat informaţia utilă
Răspunsul a fost util?

Articole similare

Can I have more than one domain with my account?

Yes. With all HostRocket accounts you can have an unlimited number of domain names associated...

Dedicated Server Troubleshooting

Overview Please note that Hostrocket may be limited in our ability to directly assist with...

How do I transfer ownership of my account to another party?

If all products, services, domain registrations, etc. are to be transferred from one party to...

Can I change my main domain name?

If you would like to change the domain associated with the hosting package that is possible but...

How do I recover a forgotten client area password?

You can access your client area at the following link:...