How do I transfer ownership of my account to another party?

If all products, services, domain registrations, etc. are to be transferred from one party to another, it is the responsibility of the current account owner to login to their HostRocket client area and update the contact information on file for the account to that of the new owner's, in order to allow them access:

https://support.hostrocket.com/clientarea.php

Please note that updating the contact information in your billing area for our service does not update the domain's registrant information, so this will also need to be completed, if necessary. See here for more information.

Both the current and new owners must also fill out the Transfer of Account Ownership form, as outlined in section 2, 'Transferring Account Ownership' of our Account Access and Ownership Policy.

  • 1 Els usuaris han Trobat Això Útil
Ha estat útil la resposta?

Articles Relacionats

Shared Hosting Scope of Support

Web Hosting -Purchasing and renewal of shared hosting services -Explanation of shared hosting...

How do I recover a forgotten client area password?

You can access your client area at the following link:...

Trouble Tickets

Support tickets can be submitted at the following...

How do I upload the files which make up my website?

To upload the files which make up your web site to your HostRocket account you will need to use...

How do I verify my account?

To verify any changes to the account, the following will be accepted: The 5 digit support pin...