How do I transfer ownership of my account to another party?

If all products, services, domain registrations, etc. are to be transferred from one party to another, it is the responsibility of the current account owner to login to their HostRocket client area and update the contact information on file for the account to that of the new owner's, in order to allow them access:

https://support.hostrocket.com/clientarea.php

Please note that updating the contact information in your billing area for our service does not update the domain's registrant information, so this will also need to be completed, if necessary. See here for more information.

Both the current and new owners must also fill out the Transfer of Account Ownership form, as outlined in section 2, 'Transferring Account Ownership' of our Account Access and Ownership Policy.

  • 1 Uživatelům pomohlo
Byla tato odpověď nápomocná?

Související články

Can I change my main domain name?

If you would like to change the domain associated with the hosting package that is possible but...

Using PHP 5.3 or Prior

While our shared servers do allow for the selection of multiple PHP versions, we highly recommend...

Unable to access WHM, receiving HTTP error 401.

WHM access has been locked down by IP for security purposes.You can whitelist your IP for WHM by...

How do I reset my cPanel password?

If you need to reset your cPanel, and/or your DirectAdmin password, this can be done in your...

How do I contact the HostRocket support team if I need help?

Members of the HostRocket support team are on duty 24/7 to assist you with any problems you may...