What should I do if there is a dispute about the ownership of the account?

Disputes over the ownership of accounts may sometimes arise between or among multiple persons, such as between a business owner and a web developer; reseller and their client; or several business partners. HostRocket is not responsible for arbitrating disputes in account ownership.

It is the responsibility of the customer/disputing parties to come to a resolution on the ultimate ownership of the account and inform HostRocket clearly of the agreed upon outcome.

For further information, please refer to section 3, 'Account Ownership Disputes' of our Account Access and Ownership Policy.

  • 0 Korisnici koji smatraju članak korisnim
Je li Vam ovaj odgovor pomogao?

Vezani članci

How do I clear my browser's cache?

Here is a good resource for how to clear your browser's cache, where you can find instructions...

Trouble Tickets

Support tickets can be submitted at the following...

Unable to access WHM, receiving HTTP error 401.

WHM access has been locked down by IP for security purposes.You can whitelist your IP for WHM by...

How do I access the account of a person who is now deceased?

This article provides information on how to gain access to an account in the unfortunate...

Why have I been blocked on the server?

While there are other situations (for example too many connections) under which an IP may be...